*An administration fee of 1 EUR per month will be charged to personal Contomobile Accounts that have not been used to initiate any payment transactions during a period of 12 consecutive months. Customers will be notified 60 (sixty) days in advance before this administration fee takes effect.

Payments from Contomobile Accounts are executed 24 hours a day, 7 days a week (including weekends and public holidays).

Funds received from other Contomobile Accounts will be credited to your Account immediately. 

*SEPA is the Single Euro Payments Area (SEPA) that covers 34 countries. Money transfers in euro are executed within it in accordance with a set of rules and payment standards. Currently, SEPA covers all European Union Member States, as well as Norway, Iceland, Liechtenstein, Switzerland, the Principality of Monaco and San Marino.
Payment Orders for payments to other financial institutions which are received by 14:45 (EET/EEST) on a Working Day will be executed on the same Working Day, Payment Orders received after 14:45 (EET/EEST) will be executed on the next Working Day.

**Instant credit transfers are SEPA credit transfers of up to €15,000 for incoming and €1,000 for outgoing payments which may be executed only between financial institutions registered in the EU and the EEA that are members of the SEPA Instant system. Instant payments are executed 24 hours a day, seven days a week (including weekends and public holidays).
If the beneficiary financial institution specified in the payment form is connected to the Instant Payment system, the customer will have the option to select the "Instant" payment type.

You may store funds in your Contomobile Account in multiple currencies. You can add a new currency to your Account from the Contomobile App or Self-Service Portal and can easily perform currency exchange operations between the currencies held on your Account. Our current Approved Currencies are:

Currency exchange rates will always be clearly displayed in the App or Self-Service Portal before you authorise any exchange. The rate that you see in the App or Self-Service Portal includes our fee for performing the currency exchange and no additional fees will apply. The exchange will be performed as soon as you authorise the transaction and the converted funds will be available to you immediately.

Payment Orders for payments in EUR, GBP and USD to other financial institutions which are submitted by 14:45 (EET/EEST) on a Working Day will be executed on the same Working Day, Payment Orders for these currencies received after 14:45 (EET/EEST) will be executed on the next Working Day.
Payment Orders for payments in SEK, NOK, DKK and PLN to other financial institutions day will be executed on the next Working Day.

Payments in GBP to the UK may not exceed GBP 250,000. Payments in USD to the USA may not exceed USD 100,000.
All payments are made on a SHA (shared charges) basis, whereby the Payer (i.e. you) pays the Contomobile fees and the Payee will pay the fees charged by the Payee’s bank. This means that for payments made on a SHA basis, the payee will receive the payment minus any fees charged by its bank and, if the payment is made via a correspondent (intermediary) bank, also minus any fees charged by those banks.

A Payee bank may charge a fee for crediting funds. We always recommend enquiring in advance with the Payee or the Payee’s bank about specific fees that may apply.
Please be informed that additional conditions may be applicable to international payments to certain jurisdictions (for example, this may include a requirement to submit supporting documentation on request to the Payee’s bank before it is able to credit funds).

A Payee bank may reject a payment in accordance with its internal rules or local regulations. If a payment is rejected in these circumstances Contomobile shall not reimburse any fees deducted by the Payee bank from the amount that is returned.

Cancellation or Amendment to a Payment Order are subject to additional fees as set out below.

*International Payments may be made in an Approved Currency to any country worldwide, except the following Restricted Foreign Countries. The list of such countries is specified here.

Please note that Contomobile currently only accepts incoming payments SEPA or SEPA Instant.
In order to add funds to your Contomobile Account, please make a payment in euros via SEPA or SEPA Instant.

*If a payment is received from another financial institution without providing us with full and correct payment details for the Payee, we may charge a fee of 2% of the amount received for identifying the correct Payee account. This fee will not exceed €10.

Funds received from other financial institutions via SEPA will be credited on the same Working Day.

Funds received from other financial institutions via SEPA Instant are credited immediately upon receipt, 24 hours a day, 7 days a week (including weekends and public holidays).

*This fee shall not apply if a Payment Order is submitted after 18:00 (EET/EEST) on a Working Day, or at any time on a non–Working Day, and the Payment Order is cancelled by the Customer before 06:00 (EET/EEST) on the next Working Day.

**This fee only applies for EUR payments to banks or financial institutions registered in Lithuania or another EEA country where an accurate BIC code and payee account in IBAN format has been provided and the charges are shared by the Payer and the Payee (SHA). The cancellation of EUR payments that do not meet these criteria will be subject to the €40 fee for cancellation of an international payment.
If a payment has already been executed and funds have been sent to the Payee’s bank or the funds have already been credited to the Payee’s account, repayment of the funds can only be performed with the Payee’s consent. Cancellation service fees shall apply even if cancellation of the payment fails (for example, if the Payee withholds consent).
Payment cancellation fees and any related costs (including any charges applied by the Payee’s bank or any intermediary banks) may be debited from the refunded amount or from the Payer’s account.
Note that “Amendment” of a payment refers to any change to the data in a Payment Order after it has been authorised by you.

***PLAIS (“Piniginių lėšų apribojimų informacinė sistema” – Cash Restriction Information System) is an official debt recovery system administrated by the Centre of Registers (VĮ „Registrų centras“) in accordance with the law of the Republic of Lithuania. In the event that we receive a PLAIS instruction we will debit funds from Your account in accordance with the instruction. The official PLAIS system support fee will be charged and paid to the Centre of Registers (in addition to our own fee, as set out above).

Mokėjimų inicijavimo paslauga – tai paslauga, suteikianti galimybę pardavėjams (elektroninėms parduotuvėms, paslaugų tiekėjams ir t.t.) gauti įmokas už prekes ar paslaugas internetu į sąskaitą Contomobile arba kitoje finansų įstaigoje. Paslauga teikiama Lietuvos Respublikos rezidentams.