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What is the Price List and how it is applied?

Price List shall mean the price list for Contomobile Services and which details our fees for each of the Services we provide. The Price List is an Annex and is expressly incorporated into the Main Service Agreement and forms part of the Contomobile Terms.

The Price List is applied depending on whether the customer is / is not a resident of the Republic of Lithuania or EU / EEA country.

Business customer ES resident – the legal Entity considered to be a resident of the Republic of Lithuania or an EU / EEA country, whose office is registered in the Republic of Lithuania or EU / EEA country, all participants / shareholders in the ownership / control structure and / or all beneficial owners are residents of the Republic of Lithuania or EU / EEA countries or all participants / shareholders of ownership / control structure includes legal entities registered in the Republic of Lithuania or EU / EEA countries.

Personal customer ES resident - a person considered to be a resident of the Republic of Lithuania and EU / EEA states, who has an identity document issued by that country and whose permanent residence is in the Republic of Lithuania or any other EU / EEA state or a person with a non-Republic of Lithuania and EU / EEA state issued an identity document, but residing in the Republic of Lithuania or another EU / EEA state, respectively, and having the right to temporarily or permanently reside in that country issued by a document of those countries.

Pricing is valid from June 1, 2024

Service plans

ServiceFee
Account openingfree of
charge

Account maintenance:

European Union residents1

Non-European Union residents1

 

1 EUR2

2 EUR2

Administration after the Contomobile Account has been closed30,05% (min 5 EUR) per month

1 A person shall be deemed to be a resident of the Republic of Lithuania or a European Union country if: they hold an identity document issued by that country and their permanent place of residence is located in the Republic of Lithuania or any other European Union country; or they hold an identity document issued by a country that is not a member of the European Union, but they are resident in the Republic of Lithuania or another European Union country and hold a document issued by that country granting them the right of temporary or permanent residence in that country.

2 This fee shall be applied per IBAN account (e.g., if you are a resident of the European Union and have two different IBANs, a fee of EUR 2/month shall apply) and shall be debited on the last day of each month. The fee shall apply irrespective of whether or not any transactions are made during the relevant period.

3 This fee will apply if, following termination by either party, the Customer has not transferred any remaining balance of funds from its Contomobile Account prior to the termination taking effect. In these circumstances the Customer’s Contomobile Account will be closed, and the remaining balance will be held in a segregated account. This administration fee will continue to apply until Contomobile receives a valid instruction to transfer the balance of funds to an account specified by the Customer.

Payment typeFee
to own Accountsfree of charge
to another customer‘s Account0,15 EUR

Payments between Contomobile accounts are available 24 hours a day, seven days a week (including weekends and public holidays).

Payment typeFee 
Standard0,25 EUR
Instant**0,25 EUR

1 SEPA is the Single Euro Payments Area. In this area, money transfers in euro are executed in accordance with a set of rules and payment standards. Currently, SEPA covers all member states of the European Union, as well as the United Kingdom, Norway, Iceland, Liechtenstein, Switzerland, Monaco, San Marino, Andorra, and Vatican City.
Standard SEPA payment orders submitted by 16:00 (EET/EEST) on a Working Day shall be executed on the same Working Day; payment orders submitted after 16:00 (EET/EEST) shall be executed on the next Working Day.

2 Instant credit transfers are SEPA credit transfers of up to EUR 15,000 that can only be executed between financial institutions that are members of the SEPA Instant Payment Scheme. Instant payments are available 24 hours a day, seven days a week (including weekends and public holidays).

Currency Location of Payee’s financial institutionFee 
GBPUnited Kingdom2 EUR
USDUnited States 2 EUR
NOKNorway 2 EUR
SEKSweden2 EUR
DKKDenmark2 EUR
PLNPoland2 EUR
AllAll countries115 EUR2 arba 35 EUR3

International Payment Orders in EUR, GBP, and USD submitted by 14:45 (EET/EEST) on a Working Day shall be executed on the same Working Day; Payment Orders submitted after 14:45 (EET/EEST) shall be executed on the next Working Day.
International payment orders in SEK, NOK, DKK, and PLN will be executed on the next Working Day.
International payments in GBP made to the UK cannot exceed GBP 250 000. Payments in USD made to the USA cannot exceed USD 100 000.
All international payments made from your Contomobile Account are subject to the SHA (shared charges) method of paying fees for transfers. Contomobile’s fees will be paid by the Payer and the Payee’s bank fees will be paid by the Payee. If an international payment is made through a correspondent bank (intermediary), the correspondent bank may also apply a fee, which will be deducted from the payment.
A Payee’s bank may charge a fee for crediting funds. We advise enquiring in advance with the Payee and/or the Payee’s bank about any specific fees that apply.
Note. International payments to certain jurisdictions may be subject to additional conditions (e.g., a Payee’s bank may require additional documents before crediting funds to a Payee’s account).
A Payee’s bank may reject a payment in accordance with its internal rules or local regulations. If a payment is rejected, Contomobile shall not be liable to reimburse any fees deducted by the Payee’s bank from the amount that is returned.

1 International payments in any approved currency (please find the list of approved currencies here) to any country worldwide, except countries (please find the list of prohibited countries here). The lists of approved currencies and prohibited foreign countries are subject to change and will be updated without prior notice.
2 This fee shall apply when the payment is sent to a country that is not included in the list of countries in footnote 3 below.
3 This fee shall apply when the payment is sent to the following countries:
Afghanistan, Anguilla, Antigua and Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Barbados, Belize, Bermuda, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Cayman Islands, Cook Islands, Croatia, Curacao, Democratic Republic of Congo, Djibouti, Dominica, Ecuador, Fiji, Georgia, Gibraltar, Guatemala, Guernsey, Haiti, Isle of Man, Jamaica, Jersey, Jordan, Kenya, Kyrgyzstan, Lebanon, Liberia, Maldives, Mali, Marshall Islands, Mauritius, Moldova, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nigeria, Niue, Palau, Panama, Philippines, Saint Kitts and Nevis, Saint Pierre and Miquelon, Samoa, Senegal, Seychelles, Sint Maarten, South African Republic, St. Helena, Tajikistan, Tanzania, Tonga, Trinidad and Tobago, Turkey, Turkmenistan, Turks and Caicos, Uganda, United Arab Emirates, US Virgin Island, Uzbekistan, Vanuatu, Vietnam, Yemen, Zimbabwe.

CurrencyPayment typeFee
EURSEPA standardfree of charge
EURSEPA Instantfree of charge
EURfrom a Contomobile accountfree of charge
OtherNon-SEPA Not available

Please note that Contomobile currently only accepts payments to Personal Customers via SEPA standard or SEPA instant payments, and transfers from other Contomobile Accounts. 

SEPA payments are credited on the same Working Day.

SEPA instant payments are credited immediately 24 hours a day, 7 days a week (including weekends and public holidays).
Funds from other Contomobile accounts are credited immediately.

ServiceFee 
Cancellation1 of a payment to a Contomobile’s account 10 EUR
Cancellation1, 2 or amendment3 of a SEPA payment before the payment has been sent10 EUR
Cancellation1 or amendment3 of a SEPA payment, after the payment has been sent40 EUR
Confirmation that a payment has been executed 20 EUR
Cancellation1, 2 of an international payment60 EUR plus foreign bank fees
Investigation of an incoming or outgoing payment60 EUR plus foreign bank fees
Confirmation from a correspondent bank that an international payment has been executed or provision of the payment message (SWIFT copy).30 EUR
Debiting of funds in accordance with CRIS4 instruction (without Customer’s consent)0,87 EUR

1 If a payment has already been executed and the funds have been sent to the Payee’s bank or credited to the Payee’s account, a repayment can only be performed with the Payee’s consent. In these circumstances the Payment cancellation fee shall be charged even if the payment cannot be cancelled (e.g., if the Payee does not consent).

2 This fee shall not apply if a Payment Order is submitted after 18:00 (EET/EEST) on a Working Day, or at any time on a Non-Working Day, and the Customer cancels the Payment Order via the self-service portal before 06:00 (EET/EEST) on the next Working Day.

3 Amendment of a payment means any change to the details of a Payment Order that has already been confirmed by the Customer.

4 CRIS (Cash Restrictions Information System) is an official debt recovery system administrated by the State Enterprise Centre of Registers in accordance with the law of the Republic of Lithuania. Upon receipt of a CRIS instruction, we shall debit funds from your account in accordance with the instruction. The official CRIS maintenance fee shall also be debited and paid to the Centre of Registers.


Service
Fee 
Generating an account statement in the self-service portalfree of charge
Signed account statement20 EUR
Certificate confirming account opening/closing or balance20 EUR
Other certificates 50 EUR
Sending documents by registered mail in Lithuania10 EUR
Sending documents by registered mail to other countries30 EUR
Sending documents by courier mail30 EUR plus courier fees

Certificates and other letters shall be issued within 10 Working days.

ServiceSTARTSTANDARDINTERNATIONAL
Monthly fee0 EUR7 EUR15 EUR
Account maintenance 2 EUR1free of chargefree of charge
Generation an account statement in the Self-Service Portal free of chargefree of chargefree of charge
Payments between own Contomobile accounts free of chargefree of chargefree of charge
Payments to other Contomobile Customers’ accounts 0,15 EURfree of chargefree of charge
Free SEPA and/or SEPA Instant payments (units/month)0,25 EURfree of chargefree of charge
Free International payments (units/month)--22

1 This fee shall be applied per IBAN account (e.g., if you have two different IBANs, a fee of EUR 2/month shall apply) and shall be debited on the last day of each month. The fee shall apply irrespective of whether or not any transactions are made during the relevant period.

2 Standard rates shall apply to any payments that are made in excess of this allowance.

Payment initiation service (PIS)1


Service
Fee Number of transactions per months
Contract conclusionfree of charge-
Contract administrations4 EUR per month-
PIS payment free of charge0 - 120
PIS payment 0,03121 and more
Contract amendment10 EUR-

1 Payment Initiation Service (PIS) is a Service that allows sellers (e-shops, service providers, etc.) to receive e-payments for goods or services to an account held with Contomobile or with another financial institution.

ServiceFee
Service activationfree of charge
Contract administration10 EUR2  per month
Payment card transactions1% (min 0,15 EUR)2
Refund according to the bank request (chargeback)45 EUR2
Contract amendment10 EUR

1 The collection of e-payments when settling by payment cards enables the sellers (e-shops, service providers, etc.) to collect e-payments from the payers using payment cards MasterCard or Maestro, Visa or Visa Electron. Payments that are collected via this Service can only be credited to your Contomobile Account.

2 This fee applies to Customers that are engaged in low-risk activities only. If it is assessed that you are engaged in medium or high-risk activities, we will provide advance written notice of the fees that will apply to your use of the Service.